We appreciate your interest in our product. If the item you are interested in is sold out, you may drop us an email or message to check if made-to-order is available. The made-to-order period typically takes around two weeks to complete before the item is ready for delivery.

If you would like to proceed with a made-to-order, please let us know and we will be happy to assist you further. Alternatively, if you have any further questions or concerns, please don't hesitate reach out to Customer Care.

After you place an order you will automatically be sent an email confirmation. If you did not receive an email confirmation upon placing an order please reach out to Customer Care.

We accept all VISA, MASTERCARD and AMEX credit cards as well as Apple Pay and Google Pay payments via Stripe.

For orders within Singapore, we will do our best to ensure that you received your order within 5 business days from the date of confirmation excluding holidays, subject to delays during holiday season and launch periods. For made-to-orders within Singapore are expected to ship in 3 weeks.

International orders are delivered via DHL Express and can take up to 14 business days - depending on your country zone. Shipping rates to your address are calculated at checkout. All local taxes and duties are to be born by the recipient. For made-to-orders outside Singapore are expected to ship in 6 weeks.

This may subject to change during sale periods or peak festive seasons where there is a high volume of orders.

A card can decline for different reasons. Make sure you are inputting the correct billing address, especially if it is different than the shipping address. If it is a general decline, please contact your bank for further information.

After an order is placed you are unable to amend the order on your own and must contact Customer Care. We would be happy to try and fulfill your request. Keep in mind that once an order is in the shipping stage it is not able to be amended.

Unfortunately we do not offer gift wrapping options at this time but all items will be delicately wrapped in white tissue paper.

Unfortunately we are unable to ship to Post office boxes, Army Post office, nor Fleet post office.

We partnered with our appointed local courier service to deliver Singapore orders right to your doorsteps.

All International worldwide orders are delivered via DHL Express. Shipping rates to your address are calculated at checkout. Click here for the list of country zone shipping rates.

If your order has not shipped yet then please contact Customer Care to let them know the new address you would like your order shipped to.

We will do our best to accommodate your request. However, we are unable to make any changes once the order has been shipped out.

At Womb, we've reimagined the shopping experience to bring you closer to our heart. While we don’t have a traditional retail store, we invite you to our brand-new Studio, where we offer an exclusive private appointment service, tailored just for you.

Exclusive Access:
Enjoy a one-on-one session with our expert team, focused entirely on your needs. Discover our latest collections, iconic designs, and timeless pieces in a personalised setting.

Artistry in Every Piece:
Experience the craftsmanship and attention to detail that defines Womb. Try on our creations and feel the artistry woven into each garment as we guide you through their unique stories.

Sustainable Fashion:
We champion sustainable, locally crafted pieces, produced in limited quantities to reduce waste. Your selections will be made-to-order, ensuring your items are as unique as you are. Expect delivery within 2-3 weeks, depending on availability.

Reserve Your Spot Today!
Our private appointments are in high demand, so we encourage you to book your session as soon as possible. Whether you’re searching for a one-of-a-kind outfit or expert styling advice, our team is here to guide you through a truly memorable experience.

Click below to reserve your spot and let us make your visit to Womb unforgettable.

Book a private appointment now

We’re happy to offer a try-before-you-buy experience at our studio. To book an appointment, simply click the link below to choose your preferred date and time. We'll be ready to help you explore our collection and find the perfect fit.

Book a private appointment now

To ensure the best fit, please refer to our size chart available on our website or product page. If you're still unsure, feel free to contact Customer Care for assistance.

We accept returns and exchanges within 14 days from the date of purchase on all regular-priced items. To process a return or exchange, simply log in to your account before checking out your bag. Click here for more information.

Please note that a SGD10 processing fee will be charged for all returns. To begin the return process, simply log in to your account before checking out your bag.

To be eligible for a return, all merchandise must be in its original condition—unwashed, unworn, and with the original tags attached. Items must also be returned in their original packaging and undamaged. Returns that do not meet our policy will not be accepted, and you will bear the cost and taxes of the return delivery.

You have 14 days from the date of purchase to return item(s) after receiving your order. After 14 days, all sales are final.

To send your return back to us, simply [Click here to follow the steps].

Womb reserves the right to refuse any returned item that does not meet our return policy.

The SGD10 processing fee for online returns helps cover the costs associated with handling, restocking, and processing returned items. Unlike in-store returns, online returns require additional steps, including inspecting, restocking, and updating our inventory. This fee helps us maintain the efficiency of our return process while ensuring we can continue offering a seamless shopping experience.

If the size, color, or style of the item(s) you ordered isn't suitable, you can opt for a one-time exchange, exclusively available for Womb Members. Simply log in to your account before checking out.

ONLINE EXCHANGE POLICY

• A one-time exchange is allowed within 14 days from the date of purchase for Womb Members.
• To be eligible for an exchange, you must purchase new item(s) within 14 days from the date of your original purchase and return your previous item(s) to us.
• You are responsible for the shipping costs and taxes when returning the item(s) via your chosen courier service.

Return Conditions

• All returned merchandise must be in its original condition—unused, unwashed, and unworn—with the original tags attached and in its original packaging.
• Returns not meeting these conditions will not be accepted, and you will be responsible for the cost and taxes of the return delivery.

To proceed with your exchange, please Click here to follow the steps

Womb reserves the right to refuse any item that does not meet our return policy.

Once our warehouse receives and processes your return, we will issue a refund to your original form of payment within 10 business days, after deducting a SGD10 processing fee.

You will be refunded the amount you originally paid, minus a SGD10 processing fee. Please note that Final Sale items and free gifts are non-refundable. Additionally, Womb is unable to refund taxes or duties, as these are collected by the destination country at the time of shipment.

We thoroughly inspect each item before shipping to ensure it’s in top condition. If you receive a damaged item, please contact Customer Care immediately. Kindly provide a photograph of the damage and follow the steps outlined here Click here.

As a Womb Member, you'll enjoy a range of exclusive benefits, including:

• Sign up and get 100 Womb Points.
• Refer a friend and receive a SGD5 coupon.
• Earn 3 Womb Points for every $1 spent.
• Access discounts like $30, $50, $80, and more.
• Redeem points directly at checkout.
• View your order history and status.
• Enjoy an easier checkout process with saved personal information.
• Request returns or exchanges exclusively for Womb Members.

It’s fast and free to join—become a Womb Member today and unlock more rewards!

Once you have created an account with us, an activation link will be sent to your registered email. You will need to click on this link to activate your account before you can log in for the first time. If you are a first-time user, Click here to join Womb Membership.

Click here to login to your account.

If you cannot remember your login email, please provide Customer Care with your name, address, and mobile number. We will do our best to help you recover your login email.

If you cannot remember your password, please click "Forgot password" at login and follow the instructions to reset. For security, we don't keep passwords.

Once you have created an account, you can manage your personal information by accessing the Account Settings page. Click here to update your profile details.

To start earning points, simply create an account and log in to make any purchase on our website. You'll automatically start earning points that can be redeemed on your next purchase.

Simply click on the Rewards Icon below to log in to your Rewards and select the one you wish to redeem on your order.

Once you have enough available points, you can simply select 'Redeem' - within the panel, click 'Apply code' for the discount to be automatically applied at checkout. Once you redeem a reward, it will appear under 'Your Rewards'. It's worth noting that only one reward is allowed per order.

• 600 Points → $10 Discount
• 1200 Points → $20 Discount
• 1800 Points → $30 Discount
• 3000 Points → $50 Discount
• 5000 Points → $80 Discount

T&Cs Apply.

You'll automatically join our rewards program once you create an account with Womb. Join Now

Click on the WOMB Rewards to check your balance.

There’s no limit to how many Womb Points you can earn—the more you shop, the more rewards you unlock! However, to redeem your points, a minimum purchase of $150–$1000 applies, ensuring the sustainability and fairness of our rewards program.

Unfortunately, rewards points cannot be combined with other promotions or discounts. Our rewards program operates independently and is not applicable alongside other offers.

Unfortunately, rewards points are non-transferable. They are linked to the account of the customer who made the purchase and cannot be transferred to another person or account.

Once you redeem your points, they are stored separately from your balance until you decide to use them. However, redeemed points are deducted from your total balance immediately, even if you don’t use them right away.

To make the most of your rewards, be sure to track both your balance and redeemed points. If you have any further questions or concerns regarding your rewards points, please do not hesitate to contact Customer Care for assistance.